Travel Insurance Claims

If you are abroad and need medical assistance, please call our 24-hour medical emergency service on:

+44 (0) 203 829 6745

For legal advice please call DAS Legal Expenses Insurance Company Limited (DAS) on: +44 (0) 117 934 0553

For gadget claims please contact the claims administrators:
Tel: 0345 0744813 or
Email: gadgetclaims@directgroup.co.uk

For all other claims, please obtain a form from Travel Claims Facilities via:
https://www.tifgroup.co.uk/customer/claims
or call + 44 (0) 203 829 6761 and ask for a claim form.

If you’re claiming for cancellation, you can also submit your claim online.