Travel Insurance Claims

If you are abroad and need medical assistance, please call our 24-hour medical emergency service on:

+44 (0) 203 829 6745

For legal advice please call Penningtons Manches LLP on 0345 241 1875.

For gadget claims please contact the claims administrators:
Tel: 0345 0744813 or
Email: gadgetclaims@directgroup.co.uk

For all other claims, please obtain a form from Travel Claims Facilities via:
www.policyholderclaims.co.uk
or call + 44 (0) 203 829 6761 and ask for a claim form.

If you’re claiming for cancellation, you can also submit your claim online.