Claims

If you bought your policy on or before 30 April 2015, and you wish to make a claim, you must contact the claims helpline on 03333 449 247 quoting 'CoverCloud'.

If you bought your policy since 01 May 2016, and you wish to make a claim, you must contact the claims helpline on 0344 573 7912 quoting 'CoverCloud'.

Before you call please check that the circumstances are covered before contacting us.

MAJOR EMERGENCIES WHICH MAY RESULT IN SERIOUS DAMAGE OR DANGER TO LIFE OR LIMB SHOULD IMMEDIATELY BE ADVISED TO THE PUBLIC SUPPLY AUTHORITY, OR IN CASE OF DIFFICULTY, TO THE PUBLIC EMERGENCY SERVICES. SUSPECTED GAS LEAKS MUST ALWAYS BE REPORTED TO THE NATIONAL GAS EMERGENCY SERVICE ON: 0800 111 999